Shipping policy
Shipping Policy
Last Updated: September 14, 2026
Thank you for shopping with Freedom. This Shipping Policy explains how we process, ship, and deliver orders placed through our store.
1. Order Processing
Orders are typically processed within 1–3 business days after payment has been successfully received.
Orders are not normally processed or shipped on weekends or U.S. holidays.
Once your order has been shipped, you will receive shipping information or tracking details when available.
2. Shipping Locations
Freedom currently ships products to addresses within the United States.
We may expand our shipping locations in the future.
3. Delivery Times
Estimated delivery times may vary depending on your location, product availability, shipping method, and carrier.
Typical delivery times are approximately 3–7 business days after processing.
Delivery estimates are not guaranteed. Delays may occur due to weather, carrier issues, holidays, high order volumes, incorrect addresses, or other circumstances beyond our control.
4. Shipping Costs
Shipping charges are calculated and displayed at checkout when applicable.
From time to time, Freedom may offer free shipping or promotional shipping rates. Any applicable offer will be displayed on our website or during checkout.
5. Order Tracking
When tracking information is available, it will be provided to you after your order has shipped.
Please allow some time for tracking information to become active after the package has been handed over to the shipping carrier.
6. Incorrect Shipping Address
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible at freedomcompany@gmail.com.
We cannot guarantee that an address can be changed after an order has been shipped.
Additional shipping costs resulting from an incorrect address may be the customer's responsibility.
7. Lost, Stolen, or Delayed Packages
Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's policies and procedures.
If your package appears to be delayed or lost, please contact us at freedomcompany@gmail.com, and we will do our best to assist you.
Freedom is not responsible for packages that are confirmed by the carrier as delivered but are subsequently lost or stolen from the delivery location.
8. Damaged Packages
If your order arrives damaged, please contact us as soon as possible at freedomcompany@gmail.com.
Please include your order number and photographs of the damaged product and packaging when possible. We will review the situation and determine the appropriate resolution.
9. Out-of-Stock Products
If a product becomes unavailable after you place an order, we will contact you regarding the available options.
If we are unable to fulfill the order, you may receive a refund for the affected item.
10. Shipping Delays
While we work to ship orders promptly, Freedom cannot guarantee delivery by a specific date unless a guaranteed delivery service is expressly offered at checkout.
Unexpected delays caused by carriers, severe weather, natural disasters, holidays, customs or other events outside our control may affect delivery times.
11. Contact Us
If you have questions about your order or our Shipping Policy, please contact us:
Freedom
USA
Email: freedomcompany@gmail.com